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OVERVIEW
Welcome to TQ Customs! The terms "we", "us" and "our" refer to L&B Production GbR, trading as TQ Customs. We operate this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). TQ Customs is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service and any policies referenced herein (the "Terms") describe your rights and obligations when using the Services. Please read them carefully. By visiting or using our Services you agree to these Terms and to our Privacy Policy (https://tqcustoms.eu/policies/privacy-policy). If you do not agree, you should not use the Services.

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms you confirm that you are at least the age of majority in your state or province of residence. To use the Services you may be asked to provide certain information such as your email address and billing, payment and shipping details. You represent that all information you provide is accurate, current and complete. You are solely responsible for keeping your login credentials secure and for all activity on your account. You may not transfer, sell, assign or license your account to a third party.

SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and Services as accurately as possible. Please note that colours and appearance may vary depending on your device and its settings. We do not warrant that the appearance or quality of any product will meet your expectations or match the images shown. Product descriptions may change at any time without notice, and we reserve the right to discontinue any product and to limit quantities on a case-by-case basis.

SECTION 3 – ORDERS
When you place an order you make an offer to purchase. We reserve the right to accept or decline your order at our discretion. Your order is only accepted once we confirm acceptance; we must receive and process your payment before an order can be accepted. Please review your order carefully before submitting it. Returns and exchanges are governed exclusively by our Right of Withdrawal / Refund Policy (https://tqcustoms.eu/pages/widerruf-formular).

SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions may change without prior notice. The price charged is the price in effect at the time the order is placed and is stated in your order confirmation email. Unless expressly stated otherwise, prices include statutory VAT but exclude shipping, handling, customs duties or import charges where applicable. You agree to provide current, complete and accurate purchase and account information for all purchases.

SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance or events beyond our control. Statutory provisions on the passing of risk to consumers remain unaffected.

SECTION 6 – INTELLECTUAL PROPERTY
The Services, including all trademarks, text, images, graphics, reviews, videos and audio, and their design, selection and arrangement, are owned by L&B Production GbR, its affiliates or licensors and protected by copyright, trademark and other intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify or create derivative works from any material without our prior written consent.

SECTION 7 – THIRD-PARTY TOOLS AND LINKS
You may have access to third-party tools and links via the Services which we neither monitor nor control. We provide access to such tools "as is" and "as available" without any warranties and accept no liability for any damage arising from their use. Any use is at your own risk.

SECTION 8 – RELATIONSHIP WITH SHOPIFY
TQ Customs is powered by Shopify. All sales and purchases you make in our store are made directly with TQ Customs. You acknowledge that Shopify is not responsible for any aspect of the sales between you and us, and you release Shopify and its affiliates from any claims arising out of your purchases and transactions with us.

SECTION 9 – PRIVACY
All personal data we collect through the Services is subject to our Privacy Policy, which can be viewed here (https://tqcustoms.eu/policies/privacy-policy). By using the Services you confirm that you have read it.

SECTION 10 – PROHIBITED USES
You may use the Services for lawful purposes only. You may not use them for any unlawful or malicious purpose, to violate applicable laws, to infringe intellectual property rights, to harass or harm others, to submit false information, to transmit viruses or malicious code, to collect others' personal data, or to interfere with or circumvent the security features of the Services. We may suspend or terminate your account at any time if you breach any part of these Terms.

SECTION 11 – DISCLAIMER OF WARRANTIES
Except as expressly stated by L&B Production GbR, the Services and all products offered through them are provided "as is" and "as available" without warranties of any kind, whether express or implied. Mandatory statutory warranty rights, in particular the statutory rights regarding defects under German law, remain unaffected.

SECTION 12 – LIMITATION OF LIABILITY
To the extent permitted by law, L&B Production GbR, its partners, employees, affiliates, agents, contractors, service providers and licensors shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the Services or the products purchased through them. Liability for intent and gross negligence, and for injury to life, body or health, remains unaffected in accordance with statutory law.

SECTION 13 – SEVERABILITY
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed. The validity of the remaining provisions shall not be affected.

SECTION 14 – GOVERNING LAW
These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the country in which the consumer has their habitual residence remain unaffected.

SECTION 15 – CHANGES TO THESE TERMS
The most current version of these Terms is always available on this page. We reserve the right to update or replace any part of these Terms by posting updates on our website.

SECTION 16 – CONTACT INFORMATION
Questions about these Terms should be sent to info@tqcustoms.eu.
L&B Production GbR (TQ Customs)
Gartenstraße 35, 70839 Gerlingen, Germany
Email: info@tqcustoms.eu
VAT ID: DE463140370